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Quality Standards

OKCL proudly stands as a beacon of quality, security, and service excellence, underscored by its prestigious certifications in ISO 9001:2015, ISO 27001:2013, and ISO 20000-1:2018. The attainment of these globally recognized standards reflects the company’s unwavering commitment to meeting and exceeding international benchmarks across multiple domains. Beyond meeting regulatory requirements, these accolades underscore the company’s proactive approach to exceeding customer expectations, mitigating risks, and continually enhancing its processes to adapt to the ever-evolving business landscape. As OKCL continues to innovate and grow, these certifications serve as a testament to its unwavering commitment to delivering exceptional quality, security, and service to its clients and stakeholders.

ISO 9001:2015 - Quality Management System (QMS)

OKCL has caught attention by worlds’ leading certification organization like ISO.
The Company has been certified ISO 9001:2015 which demonstrates its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.
This certifies that the Company aims to enhance customer satisfaction through the effective application of Quality system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. The Company rigorously undergoes various audits during the year to assure quality in its services.
We follow precautions to deliver high quality to customer by following:

  • Compliance Audit
  • Process Audit
  • Risk Assessment
  • Internal Control Assessments
  • Self-Assessments

The company has been in the limelight for its constant endeavour to provide quality e-Learning products and services to its clients.

Following programs are implemented under the Scope of QMS:

  • IT Literacy and Functionality
  • Educational e-Governance Programs
  • Community Development and e-Empowerment Programs
ISO 27001:2013 - Information Security Management System (ISMS)

The Company has been certified ISO 27001:2013 which demonstrates that the Company has established, implemented, maintained and is continually improving on information security within the context of the organization. The Company rigorously undergoes various audits during the year to assure Security of data handled by the company.

ISO 20000-1:2018 - Information Technology - Service Management System (IT-SMS)

The Company has been certified ISO 20000-1:2018, OKCL is committed to complying with internal policies, procedures, standards and legislation governing the service management system and to ensuring ongoing resources needed to observe the respective policies with an objective to provide best in class services. Our Management is committed to implementing these in full by:

Constant maintenance and evaluation for Continual Improvement
Communicating the importance of effective service management to all the stakeholders
Making the policy and the relevant documentation available to all the internal and external stakeholders

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